Google API Services User Data Policy Compliance

Planet Once Holding Ltd is a company registered in England and Wales, responsible for the management and operation of the App. We are registered with the Information Commissioner's Office (ICO) and process personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

If you have any questions about this Privacy Policy, you can contact us at:

• Email: privacy@planetonce.com

• Phone: 020 7088 8210

When you use the App, our App Administration Portal, Support Portal or Website, we may collect and process the following categories of personal data:

 

a. Personal Information

• Name

• Email address and Telephone Number

• Employer name

• Job Title, Department and Organizational information

• Profile picture (if uploaded by you or shared by your employer)

• Age

• Gender

• Habit information such as smoker / non-smoker

 

b. Health and Fitness Information

We collect health and fitness data to support your wellbeing journey and enable participation in workplace wellness challenges and gamification activities. This data helps us provide personalized wellbeing content, track your progress towards health goals, facilitate friendly competition through company challenges, and generate insights that help your employer create a healthier workplace culture.

 

The health and fitness data we collect includes:

• Mood tracking: Your self-reported mood and emotional wellbeing data entered through the App to help you monitor your mental health over time and receive appropriate wellbeing recommendations.

• Fitness activity data: Including step counts, distance walked/run, calories burned, active minutes, and exercise sessions. This data is used to track your physical activity progress, award achievement badges, and enable participation in step challenges and fitness competitions with colleagues.

• Movement and activity patterns: Your daily activity levels and movement data to provide insights into your activity trends and help you maintain consistent healthy habits.

• Sleep data: Including sleep duration and sleep quality metrics, used to help you understand your sleep patterns and receive recommendations for improving sleep hygiene as part of your overall wellbeing.

• Water intake tracking: Your daily water consumption logged in the App to help you maintain proper hydration and develop healthy hydration habits.

• Engagement feedback: Your interaction with wellbeing content, challenges, and App features to help us improve the user experience and provide more relevant content.

 

Purpose of health data collection: All health and fitness data is collected solely to power the employee wellbeing features within our App. Specifically, this data enables: (1) personalized health insights and recommendations, (2) progress tracking towards your individual wellness goals, (3) participation in workplace wellness challenges and competitions, (4) achievement badges and gamification rewards to motivate healthy behaviors, (5) aggregated company-wide wellbeing analytics (anonymized) to help employers understand overall workforce health trends, and (6) tailored wellbeing content based on your activity patterns and preferences.

 

c. Google Calendar Access

Limited calendar access for workout scheduling only: We request access to your Google Calendar exclusively for creating and managing workout-related calendar events.

 

What we do with calendar access:

• Create calendar events when you schedule workouts or wellness activities through the App

• Set reminders for upcoming scheduled workouts or wellness sessions

• Update or delete workout events you've created through our App

 

What we do NOT do with calendar access:

• We do NOT read, access, or view your existing calendar events, appointments, or personal meetings

• We do NOT access information about your meeting attendees, locations, or event details from other calendar events

• We do NOT modify, delete, or interact with any calendar events that were not created by our App

• We do NOT share your calendar data with your employer or any third parties

• We do NOT use calendar information for advertising, analytics, or any purpose other than creating workout events you explicitly request

 

Calendar permissions are requested only when you choose to use the workout scheduling feature. You can revoke calendar access at any time through your Google account settings without affecting other App functionality.

 

d. Technical Information

• Device information (e.g., IP address, operating system, device type, and device identifiers)

• Usage data (e.g., how you interact with the App, features accessed, session duration)

• Log data and diagnostic information for troubleshooting and App performance optimization

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We use your personal data to:

• Deliver and improve the services provided by the App, including personalized wellbeing features and gamification elements.

• Provide tailored wellbeing content, health insights, and recommendations based on your activity patterns and goals.

• Enable participation in workplace wellness challenges, competitions, and achievement systems.

• Monitor and enhance user experience, engagement, and App performance.

• Create workout-related calendar events when you use the scheduling feature (with your explicit permission).

• Facilitate participation in company challenges and track progress towards wellness goals.

• Communicate with you about App updates, new features, and wellness content.

 

Aggregated Data

We may provide your employer with aggregated and anonymised data about their employee group's wellbeing trends and engagement with the App. This data does not identify any individual user and is presented only at a group level to help organizations understand workforce wellbeing patterns.

 

Company Challenges

If you participate in a company challenge or competition, we will share the results, including the finished challenge ranking with named individuals, with your employer. This allows for recognition of achievements and maintains the competitive and motivational aspects of workplace wellness programs. No other personal health information will be shared with your employer outside of these challenge results.