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Cookie Policy

Last updated: 17 February 2026

This Cookie Policy explains how Planet Once ("we", "us", or "our") uses cookies and similar tracking technologies when you visit our website at www.planetonce.com. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the site owners. Cookies can be "first-party" (set by us) or "third-party" (set by other services we use).

2. How We Use Cookies

We use cookies for the following purposes:

Essential Cookies

These cookies are strictly necessary for the website to function and cannot be switched off. They are usually set in response to actions you take, such as logging in, filling in forms, or setting your privacy preferences. You can set your browser to block these cookies, but some parts of the site may not work as a result.

Cookie Purpose Duration
Firebase Auth Manages user authentication and login sessions Session
sidebarCollapsed Remembers your portal sidebar preference Persistent

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve the site for future visitors.

Cookie Purpose Duration
_ga Google Analytics — distinguishes unique users 2 years
_ga_* Google Analytics — maintains session state 2 years

Functional Cookies

These cookies enable enhanced functionality and personalisation, such as remembering your preferences or form inputs. If you do not allow these cookies, some or all of these features may not function properly.

3. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. Third parties that may set cookies on our site include:

  • Google Analytics — for website usage analysis
  • Google Fonts — for loading web fonts
  • Firebase (Google) — for authentication and database services

4. How to Manage Cookies

Most web browsers allow you to control cookies through their settings. You can typically find these in the "Options" or "Preferences" menu of your browser. The following links may help:

  • Google Chrome
  • Mozilla Firefox
  • Apple Safari
  • Microsoft Edge

Please note that if you disable or refuse cookies, some parts of the website may become inaccessible or not function properly.

5. Google Analytics Opt-Out

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

6. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

7. Contact Us

If you have any questions about our use of cookies or this policy, please contact us:

  • Email: WellnessPartners@planetonce.com
  • Website: www.planetonce.com/contact
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